Our tender management process is designed to incorporate your policies and strategies with our detailed specifications. Where client systems are unavailable, we can assist with the applicable generation.
Detailed client brief and expectations case development
Client procurement and maintenance policy review and setting
FM delivery strategy considerations and suitable model selection
Development specific service strategy formulation
Budget review and service budget forecasts
TUPE evaluations and process setting
Tender documentation preparation for signoff
BMCG works with our Clients closely from the onset to formulate management plans for each asset, property or portfolio to ensure the full asset lifecycle is developed, monitored and managed.
Asset take-off, tagging and online schedule generation
Master asset schedules and systems sub-registers
UNICLASS, NRM or SFG20 classifications
Condition survey of initial stock and lifetime analysis
Asset management plan development to align with strategic objectives for each property
Capital plant replacement and disposal plans
Ensuring competitive rates from the market place is essential for every company, however it is equally important to know you have the correct service provider appointed that will compliment your business.
Site reviews and asset schedule generation
Service provider pre-qualification and selection processes
Tender site surveys and process handling
Detailed tender evaluation reports and shortlisted service provider interviews
Tender awards and contract kick-off meetings
Post tender analysis and feedback into Clients knowledge management systems
Preparing and executing the correct contract from the onset ensures all parties procure, commence and manage the agreement in the right manner. BMCG is available to facilitate, support and mediate the full contract lifecycle.
Unsuccessful tender notification
Final cost review and negotiation
Signature collation and final agreement distribution
Implementation plans and kick off meetings
Client and service provider contract interpretation and training
Contract renewal reminders, management, re-tendering or negotiation
Effective mobilisation is key to a contract’s success. Our experience with a wide range of contract types has equipped us to support both clients and service providers through the process.
Mobilisation programme review and recommendations
Mobilisation audits at agreed milestones
Mobilisation status reporting and outstanding actions task management
Client / service provider meetings / guidance to assist with mobilisation issues
Mobilisation wrap-up meetings and contract ‘on-course’ signoff
We can support you with your ongoing maintenance compliance management needs, offering you an unbiased and comprehensive service provider operation and maintenance review process.
Scheduled performance reviews – operations and technical
KPI review and resetting
Detailed reporting and action plans
Actions close-out management
Service provider performance league tables
Self-auditing systems implementation
Staff and service provider performance monitoring / training
Effective contract performance review meetings support continuous improvement by providing the appropriate medium to discuss all aspects of the service delivery process in a formal setting, between all stakeholders.
Agenda setting and meeting schedules
Performance review against objectives
Rolling action schedules management
Contract financial control and variations review
Impartial third party contractual dispute review and resolution
Progress and KPI status monitoring and feedback into client BI reporting systems
Site and management level reporting
We provide our Clients feedback on cost proposals received from service providers to ensure the correct work is being done for the correct price and that value for money is being achieved on all accounts.
Estimate review and cost evaluation
Client outcome review, value definition and process mapping